Privacy Policy

1. Who We Are

Skyline DC Energy Ltd ("Skyline", "we", "us", "our") is a UK-based energy consultancy registered in England and Wales. Our principal place of business is Unit 2, Ashurst Court, London Road, Wheatley, Oxford, OX33 1ER.

We can be contacted at info@skylinedcenergy.com or by telephone on 01865 800 667.

2. Data We Collect

We may collect the following personal data when you interact with our website or contact us:

• Contact form submissions: name, company name, email address, telephone number, and any message content you provide.
• Newsletter sign-ups: your email address when you subscribe to our updates.
• Site assessment requests: name, company, contact details, site type, and estimated energy spend.
• Technical data: IP address, browser type, and pages visited, collected automatically via standard server logs.

3. How We Use Your Data

We use the personal data you provide solely for the following purposes:

• Responding to your enquiries and providing the services or information you have requested.
• Sending you energy industry news, insights, and updates if you have subscribed (you may unsubscribe at any time).
• Preparing feasibility studies, site assessments, or proposals as requested.
• Complying with our legal obligations.

We will never sell your data to third parties or use it for unsolicited marketing unrelated to your enquiry.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests: responding to business enquiries and maintaining contact with prospective or existing clients.
• Consent: sending newsletter updates where you have opted in.
• Legal obligation: where we are required to retain records by law.

5. Data Retention

We retain personal data only for as long as necessary:

• Enquiry and contact records are retained for up to 3 years from last contact, or longer if required by contract.
• Newsletter subscriber data is retained until you unsubscribe.
• Financial and contractual records are retained for 7 years in line with HMRC requirements.

6. Cookies

Our website may use cookies to understand how visitors use the site. These are small text files stored on your device. You can control cookies through your browser settings. We do not use cookies to track you across other websites.

7. Third Parties

We do not share your personal data with third parties except where necessary to provide our services (such as our email provider) or where required by law. Any such parties are contractually obligated to handle your data securely and in accordance with UK GDPR.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (the "right to be forgotten").
• Object to or restrict our processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us at info@skylinedcenergy.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website is served over HTTPS encryption.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.